Think outside the CRM box. Learn how to maximize your Salesforce platform to centralize customer requests and speed up delivery response time. Jessika Botruff, Certified Salesforce Administrator from Revolution Group, will reveal details on how she utilized native Salesforce functionalities to help manage, collaborate, review and close customer issues - all from a single customer management console.
Speakers:
Jessika Botruff, Certified Salesforce Administrator from Revolution Group
Kevin Roberts, Director of Platform Technology from FinancialForce
To learn more about FinancialForce and the Salesforce Platform, please visit www.FinancialForce.com.