Managed IT Services

Columbus Managed IT Services

Modern businesses, in Columbus and elsewhere, run on technology. At Revolution Group, we ensure yours runs smoothly. Our Managed IT services provide complete technology management for businesses, from reactive solutions to preventative support. Whether you need assistance optimizing your technology for daily operations or are having trouble meeting the IT demands of a growing business, the experts at Revolution Group can help. We work with you to ensure that your technology is functioning properly so you get the most out of your investments. 

 

With Revolution Group, your company gets an experienced team to manage your IT services. We take responsibility for your company’s hardware, software, and network infrastructure maintenance to improve and optimize your systems through a proactive support model. A dedicated account manager and a virtual CIO ensure that your company is planning for and working towards the technology goals important to your business plan. Revolution Group’s managed IT services provide companies with:

 

Reactive Support Team and Helpdesk

A knowledgeable, capable and local support team is critical to maintaining the productivity of a company. Revolution Group’s reactive support team can handle problems as they arise and help you with all of your technology struggles and questions. Whether your employees are having trouble connecting the WiFi or need help accessing your systems, our reactive support team can handle it. 

 

Proactive Support Team

The best way to solve problems is to deal with them before they start. Revolution Group’s proactive support team can keep your company one step ahead of issues. Our experts set up and monitor alerts in key systems to ensure the health and security of your company’s technology. Once established, these alerts notify our team so they can act on them before they become disruptive. From establishing redundancies in critical systems to monitoring weather and planning for possible service outages, our proactive support team can anticipate problems before they happen. 

 

Account Managers

Proper management of IT resources is critical to the success of a company. At Revolution Group, our experienced account managers ensure your technology is working properly and that you’re getting the most out of the partnership. They meet with you on a monthly basis to discuss upcoming projects, helpdesk requests, and productivity. The account manager is the intermediary between your company and Revolution Group and is dedicated to building a relationship you can trust. 

 

Virtual Chief Information Officer

A virtual Chief Information Officer (vCIO) coordinates your technology and strategy to better streamline your systems. Revolution Group’s industry experts understand your business from a strategic standpoint and work with your company to determine what technology is imperative for your business. They are virtual executives, working to improve your technology systems and optimize your bottom line. 

 

How We Help

Improperly managed technology systems can cost companies countless hours and incredible losses. Whether you’re worried about your cybersecurity, employee efficiency, or are disappointed in your existing technical customer support, Revolution Group’s managed IT services can help. Our industry experts can improve your company’s technology systems, streamline processes, and provide true 24/7 support. 

 

Companies benefit from managed IT services in a variety of ways. Revolution Group’s managed IT services are an affordable monthly expense that provides constant expertise and support. Our team understands how critical reliable technology is to daily business operations, and streamline systems to make them more productive. With Revolution Group, you get a staff of experts with specialized skills to solve any number of problems or issues that may arise. We provide guidance and technology strategy to ensure that your business gets the most out of your IT.

 

We understand that optimized technology systems are paramount to a company’s success. Our managed IT services provide the expertise necessary to ensure that your company is working to its full potential. Whether your small business is outpacing your resources, or you’re searching for an external IT solution, our managed IT services team can help.