Revolution Group was started over 20 years ago because we felt businesses needed a consulting company that really wanted to learn and understand their business. Someone who wanted an extraordinary long-term relationship and was just as passionate about their success as they were. Someone who could be counted on to always do the right thing. Someone they could be friends with, and twenty years later, that’s still who we are. Salesforce is a powerful customer relationship management (CRM) platform that helps companies streamline their sales, customer service, and marketing efforts. In 2023, Salesforce will continue to be a valuable tool for companies who are focused on growing their business. Here are a few reasons why: Improved customer relationship management Now more than ever, success depends…
The latest Salesforce release is full of new and updated features that benefit Analytics, Admins and more. Our team of consultants combed the review notes and pulled the highlights. Check out our top features from the Summer ’22 Release: Custom Address Field (Beta) In the new release, admins now have the ability to create custom…
Hiring internal staff to take care of your company’s technology infrastructure and help-desk needs can be costly. To cut down costs, an increased number of small to medium sized businesses are turning to Managed Service Providers. Managed Service Providers ensure businesses have all of the necessary IT support staff at a fraction of the cost. …
If you’re considering an IT Managed Service Provider (MSP), you’ve no doubt come across many options that promise you the best managed services on the market. With all of the possibilities and IT jargon, it is easy to get lost while trying to find the solution that fits your business needs. To make your search…
You’ve been seeing the alerts for months now. “Admin Notice: It’s Time for MFA” pops up every time you log into your org, and you close it every time. You’ve procrastinated for any number of reasons: you don’t have time to look into it right now, you’ve already implemented something that should take care of it, it’s going…
Proper workflows are essential to maximizing your Plex Smart Manufacturing Platform experience. Many customers have not fully explored the benefits that workflow can provide to their organization. For example, one recent customer was not using workflow as part of their purchase order process. Employees with access to the purchase order module were able to freely…
Dreamforce is next week – September 21-23. And you don’t even have to worry about a flight to SFO, the overpriced hotel room that you booked a year ago, or racing from Union Square to Moscone Center for your next session. This year you can stream all the great content from the comfort of your own home (or office). FOR…
The term “end of life” is often perceived as being abrupt and permanent. Fortunately, Microsoft gave customers the needed time to process and adjust before pulling the plug on the Internet Explorer 11 (IE11) browser. The announcement that Microsoft 365 apps would stop supporting IE11 was to end came on August 17, 2020. In the past year, users were able…
Welcome back to another installment of Salesforce Release: A Love Story. Ok, I made that up – but here at Revolution Group we really do love it when Salesforce gives us cool new functionality to help us serve our customers better — and geek out on fun new automation tricks. I’m tempted to spend the…
Continuous Improvement (CI) seems like a straight-forward concept, but what’s the best way to do that in an ERP environment and why should you consider it? At its most basic level, CI is a way to prioritize smaller projects and initiatives with incremental steps that improve your business processes and the use of the system. It maintains ongoing progression and forward movement. And with that series of smaller improvements, momentum and an attitude to take on more are generated. As we’ll…
Cheesecake – Cake or Pie? I was recently at dinner with a client when he asked the people at the table, “Is cheesecake a cake or a pie?” We all had a good laugh while people pondered. He encouraged us to not overthink this lofty question and just “go with (our) gut.” But, it was hard not to give this one some…
The word “change” can be scary for companies and individuals alike. Without diving into the psychology of change and why it stirs such trepidation, most organizations relate “change” to the last positive or negative experience or interaction they had. In many cases, companies become paralyzed in making a change purely out of “fear of the…