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The Shift in the Modern Day Workplace

Business leaders are facing a new “Shift” when it comes to managing their customers and workforce. Regulations, guidelines and overall changes in how people interact are forcing a continually evolving new normal. Maybe the new normal is just survival. The concepts of Remote Workforce Enablement, Business Continuity and Security & Compliance are not new, but…



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Microsoft Inspire 2020

Last month, Microsoft hosted their annual partner community conference, Microsoft Inspire, formerly known as the Microsoft Worldwide Partner Conference. Since 2003, this has been an in-person event, drawing thousands of partners from around the world to various North American cities. While the 2020 version was held virtually due to the COVID-19 pandemic, it was offered to partners for free and was a great opportunity to learn about the company’s roadmap and product innovations and share best…



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What is SOC and Why Should You Care?

What is SOC? SOC (System and Organization Controls) is a suite of reports produced by an audit of an organization’s internal controls. These controls are the mechanisms, rules and procedures which ensure the integrity of a company’s financial information, reliable financial reporting, and legal and regulatory compliance.  Audits are conducted by Certified Public Accountants (CPAs)…



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What IT Departments Need To Do When a Remote Employee Leaves a Company

As nearly the whole business world transitions to a remote workforce, it presents a brand new set of challenges. One of the biggest questions companies are being forced to ask themselves is, ‘What do IT departments need to do when a remote worker leaves the company?’ At Revolution Group, we understand the challenges associated with…

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Revolution Group Named to Top Workplaces 2020

Columbus CEO NAMES Revolution Group A WINNER OF THE COLUMBUS TOP WORKPLACES 2020 AWARD Revolution Group is proud to be awarded a Top Workplaces 2020 honor by Columbus CEO, coming in at number nine in the small business category. “We are thrilled to receive this award again in 2020.  It’s exciting to see the hard…



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Office 365 Phone System: Working Remotely with Microsoft Teams

When the COVID-19 pandemic sent millions of people home from work, businesses were forced to shut down and phone calls for sales and service went unanswered. However, organizations with foresight already had a tool at their disposal which allowed employees to answer phones from anywhere, anytime and were able to effectively keep operations up and…



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Microsoft Windows 7 and Server 2008 End of Support Reminder

Due to the COVID-19 pandemic, organizations are dealing with many new concerns and elevated risks: employee and organization health, business continuity, security, and remote workforce vulnerability to name a few. Unfortunately, criminals and cyber threat actors don’t take a break when times are uncertain. Instead they capitalize on the situation and increase their activity. Thus,…



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COVID-19 Top Concerns for Remote Workers

In a few short days, our lives and businesses have been impacted in an unprecedented way.  The COVID-19 pandemic emerged quickly and forced us to alter our personal plans and routines in the name of safety. Similarly, businesses had to react to keep operations fully functioning while following government guidelines to allow employees to work…



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Microsoft Ignite 2019 Conference Highlights

Earlier this month, November 4-9th, Microsoft held their annual Ignite conference in Orlando, Florida. During Ignite, tech leaders come together to discuss all things Microsoft. It is also an opportunity for the public to learn about strategic direction and new features from Microsoft. As you can imagine, there were quite a few announcements at this…



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Why Managed Services?

Business owners are continuously faced with challenges to grow, to innovate, and to increase efficiency and productivity.  While many business improvement initiatives require the time and energy of the owners and/or C-level executives, IT Support doesn’t have to be one of them. From In-House to Managed Service Provider (MSP) Small and medium business owners often…



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IT Trends to Watch in 2019

Cybersecurity IT Security should have the attention of all business owners.  The increase in security breaches since 2004 is staggering, with 2,200 data breaches reported in Verizon’s 2018 Data Breach Investigations Report alone.  Our customers tell us stories daily about how they were targeted or attacked via email: Urgent emails which appear to be from…



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Does your Managed Service Provider (MSP) need a SOC certification?

Why your Managed Service Provider (MSP) should be SOC certified Managed Service Providers (MSP’s) are responsible for maintaining your company’s hardware, software and network infrastructure.  However, they are not all the same. How do you know if your provider has the right processes in place to reliably support your organization’s operations AND keep your data secure? What are the characteristics of a good service…



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