MSPs vs. Internal IT: Which is Right for Your Growing Company?
As your business grows, so do your IT demands. Many companies struggle with whether to expand their internal IT team or partner with a Managed Services Provider (MSP). Understanding the pros and cons of each model can help you make the best decision for your business needs.
Internal IT: Familiar but Limited
Having an internal IT team offers a high level of control and familiarity. Your team understands your infrastructure and culture. But as your business scales, the internal model can become overburdened and expensive—especially when handling network management, compliance, and disaster recovery.
MSPs: Scalable and Strategic
An MSP such as Revolution Group offers a fully managed IT solution with access to a broad team of experts, specialized tools, and proactive services. This approach provides more predictable costs, faster remote support, and around-the-clock system protection without overwhelming your internal staff.
Why SMBs Are Choosing MSPs
Rising Cyber Threats Targeting SMBs
SMBs have become prime targets for cybercriminals because they often lack the resources and expertise for robust in-house protection. Source data shows the number of cyberattacks targeting SMBs has increased by 150% in the past two years, and 94% of SMBs have experienced at least one cyberattack, dramatically rising from 64% in 2019.
Skills Gap & Cost Constraints
The majority of SMBs (76%) do not have the necessary in-house skills to address these sophisticated security threats. Recruiting and retaining cybersecurity experts is prohibitively expensive for smaller firms, compounding this skills gap and making traditional internal IT teams insufficient.
The Shift to MSPs
Recent industry surveys reveal that almost 90% of SMBs use or are considering using MSPs for at least some IT needs. Of those, 60% cite cybersecurity as the top reason for partnering with an MSP—far ahead of other concerns like device management or migration to remote work. Companies explicitly cite enhanced security, proactive monitoring, and the ability to adapt to new threats as leading motivations.
Strategic Business Value
SMBs are turning to MSPs not only for access to advanced cybersecurity tools and expertise but also for cost predictability, scalability, and round-the-clock support that is often unattainable with an internal team. As the threat landscape grows more complex, the need for comprehensive, managed protection becomes more urgent.
Tailored IT Solutions for Central Ohio Businesses
Serving businesses in Columbus and throughout Central Ohio, Revolution Group partners with internal IT teams or operates as a fully managed provider, depending on what your business needs most.
Want to compare your options more closely? Contact the Revolution Group team today to explore how our managed IT services can support your growth and simplify your tech stack.
