Customer Service

What is Salesforce Service Cloud?Lightbulb Drawing

SalesForce Service Cloud is customizable CRM platform that gives your Columbus business the customer service agents the tools they need to deliver personalized customer care.  Agents can solve problems faster and support customers regardless of their location. Plus, management has better insight into customer behavior to actively manage the customer experience.

 

Features of Salesforce Service Cloud

  • Increased customer service agent productivity
  • Increased customer satisfaction
  • Faster case resolution time
  • Easy-to-access customer information
  • Automatic information routing
  • Mobile customer service

 

At Revolution Group, Customers are our #1 priority

Revolution Group, based in Columbus, has implemented Service Cloud for numerous customers within the insurance, manufacturing and professional services industries. We are passionate about building extraordinary relationships! Let us show you how Salesforce Service Cloud can work for you too!