Revolution Group was started over 20 years ago because we felt businesses needed a consulting company that really wanted to learn and understand their business. Someone who wanted an extraordinary long-term relationship and was just as passionate about their success as they were. Someone who could be counted on to always do the right thing. Someone they could be friends with, and twenty years later, that’s still who we are. Hiring internal staff to take care of your company’s technology infrastructure and help-desk needs can be costly. To cut down costs, an increased number of small to medium sized businesses are turning to Managed Service Providers. Managed Service Providers ensure businesses have all of the necessary IT support staff at a fraction of the cost. …
As Salesforce consultants for over 10 years, Revolution Group has had the pleasure of working with many clients, helping them integrate and optimize Salesforce CRM solutions to fit their business needs. During this time, we have noticed an increase in the number of customers who are underutilizing beneficial Salesforce features because of lack of understanding…
If you’re considering an IT Managed Service Provider (MSP), you’ve no doubt come across many options that promise you the best managed services on the market. With all of the possibilities and IT jargon, it is easy to get lost while trying to find the solution that fits your business needs. To make your search…
To be competitive in today’s global economy, manufacturing companies need to streamline processes, cut costs, and improve efficiency. Many manufacturers are achieving these business objectives by implementing new ERP solutions. Modern ERP can usher in a new way of doing business for your company with tangible benefits that impact your bottom line. Here are 3…
What is a Managed Service Provider? A Managed Service Provider (MSP) is now a widely accepted technology term for a team of IT specialists that take responsibility for a company’s hardware, software, and network infrastructure maintenance and support. The type of maintenance that a Managed Service Provider typically offers is a proactive approach through monitoring…
Desktop computers have come a long way since their creation in 1962 and launch in 1964. Clunky, heavy, technical and involved are a few words that can be used to describe the world’s first personal computers. In the 54 years since, computers have become intuitive, sleek and lightweight, user-friendly, and a “must-have” in millions of…
Salesforce offers its users a Chatter for Business feature that intuitively connects you with the people and information you need to be successful. Salesforce Chatter for Business is primarily marketed as a Salesforce communications tool. While this is a function of Chatter, it really is just the tip of the iceberg of what it can do for…
Cloud-based ERP solutions are one of the fastest growing segments of the IT industry, and in manufacturing, we see a notable shift from on premise ERP to cloud-based ERP. In a cloud solution, your software, data, and related infrastructure are hosted remotely and accessed via the Internet. Why is the case for cloud so strong? …
Whether you employ an in-house IT team or outsource with a Managed Service Provider, keeping up with changing technology is imperative. Choosing infrastructure solutions for your company can be difficult enough, but the number of options available can confuse even the best IT team. And, once you’ve chosen a solution, updates, expansions, and new releases…
“Being on par in terms of price and quality only gets you into the game. Service wins the game,” Tony Allesandra, American best-selling author. In 2015, Salesforce introduced exciting new features and enhancements to their Service Cloud to further revolutionize post-sale efforts between companies and their clients. Service Cloud, coupled with Sales Cloud, has provided…
Empowering Female Youth to Get More Involved in Technology Career Paths Revolution Group Hosts CoolTechGirls Club at Their Offices in Westerville, Ohio for the Women’s Revolution: Why Technology is More Than Bits & Bytes January 15, 2016 – Revolution Group, Inc., a Central Ohio technology solutions provider, is giving back to the community on…
NOTE: This is the 2nd blog on Salesforce Knowledge and how to determine if it is right for your company. If you have not read part one, “Is Salesforce Knowledge Right For You,” please click here before continuing. Part two will focus on what to do now that you have decided to implement Salesforce Knowledge. Ashley…