IT Support Health Check: Take the 2-Minute Assessment

Is Your IT Provider Doing Their Job?

Click the boxes to see how your current IT provider stacks up:

Responsiveness & Support

We get fast, helpful responses when issues arise
We have a clear escalation path for urgent problems
Help desk resolutions are timely and effective

Security & Risk Management

We’ve had a recent cybersecurity risk assessment
Our backups are tested regularly and stored off-site
We have a ransomware or disaster recovery plan

Proactive IT Strategy

We get regular IT recommendations
Our IT plan supports business growth
Our systems are proactively updated and maintained

Technology Fit

Our tools support secure hybrid or remote work
We have reliable collaboration tools
We feel confident in the security of our systems

Value for Cost

We understand what we’re paying for
Our provider helps control unnecessary tech costs
We’ve seen ROI or efficiency improvements

How many did you check? If fewer than 10, it might be time for a second opinion. Fill out the form to the right for a more in-depth assessment.