Salesforce, the world leader in Customer Relationship Management (CRM), provides many opportunities for Salesforce careers.  These specialty positions primarily include Salesforce Administrators, Salesforce Consultants and Salesforce Developers. To write this blog, we sat down with our resident Salesforce Developer Amit Joshi and asked him, “What does a Salesforce developer do?”   Are There Any Requirements…

Salesforce, the CRM powerhouse, consistently releases new, user-friendly features to its already robust platform. The Winter 17 release, is titled Salesforce Einstein for its deep roots in artificial intelligence.   With the Winter 17 release, there are 300+ new and improved Salesforce Lightning features and functionalities.  The list below contains four of our “must-see” features. …

With Dreamforce 2016 less than a month away, we’re seeing increasing interest in information surrounding the event. As a global customer relationship management software, Salesforce has steadily made Dreamforce one of the largest technology conferences in the world. If you have never attended Dreamforce or if you are a conference regular, we’re hoping this blog…

Salesforce is a cloud based CRM tool designed to streamline pre- and post-sales and support efforts through tracking, analyzing and sharing information across your organization. Since launching in 1999, Salesforce has grown into a CRM powerhouse – constantly adding new and exciting features to help improve their user experience.  Is it time for a CRM…

A customer relationship management solution (CRM) allows companies to track each stage of a customer cycle, including pre-sale marketing efforts, sales stages, customer service and customer nurturing programs. Modern CRM systems allow users to access their data anytime and anywhere. A number of those cloud-based, subscription applications are available in the market-place, so the choices…

As companies grow, different departments develop their own processes and use applications that meet their departmental business needs. This can lead to disparate and overlapping systems with no accurate view into the organization’s sales, operations, and finances. In this blog, we will discuss how we came to use FinancialForce for project management.   With rapid growth,…

As Salesforce consultants for over 10 years, Revolution Group has had the pleasure of working with many clients, helping them integrate and optimize Salesforce CRM solutions to fit their business needs.  During this time, we have noticed an increase in the number of customers who are underutilizing beneficial Salesforce features because of lack of understanding…

Salesforce’s AppExchange is filled with Apps designed to help customize Salesforce to fit your unique business needs. The AppExchange does a great job of categorizing available Apps by industries and functionality to help find the App that is right for you. Nonetheless, all of the choices can still be overwhelming.  To help sift through the…

Salesforce offers its users a Chatter for Business feature that intuitively connects you with the people and information you need to be successful. Salesforce Chatter for Business is primarily marketed as a Salesforce communications tool. While this is a function of Chatter, it really is just the tip of the iceberg of what it can do for…

“Being on par in terms of price and quality only gets you into the game.  Service wins the game,” Tony Allesandra, American best-selling author.  In 2015, Salesforce introduced exciting new features and enhancements to their Service Cloud to further revolutionize post-sale efforts between companies and their clients.  Service Cloud, coupled with Sales Cloud, has provided…

NOTE: This is the 2nd blog on Salesforce Knowledge and how to determine if it is right for your company. If you have not read part one, “Is Salesforce Knowledge Right For You,” please click here before continuing. Part two will focus on what to do now that you have decided to implement Salesforce Knowledge. Ashley…

Salesforce is a customer relationship management software system that has helped companies of all sizes maintain, track, and achieve their business goals.  With sixteen years of proven client success under their belt, Salesforce has expanded to include multiple user-friendly features, allowing customers access to a wealth of information.  One of those features, Salesforce Knowledge is…