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About the Author

Firas Alnemer Firas was raised in Clarksburg, OH and is married with 3 kids, 2 cats and a dog. He came to us with e-commerce, custom development experience in school and an interest in computer technology. In his free time Firas enjoys playing games - both video and board games - with friends and family, traveling, food and cooking new meals.

Top Microsoft Ignite 2021 Highlights

Time flies! Microsoft Ignite 2021 just wrapped up and it feels like only yesterday Microsoft concluded their first 100% virtual conference at Ignite 2020. During their second year hosting Ignite as a completely virtual conference, Microsoft announced lots of exciting new things. Check out our top highlights: Microsoft Mesh One of the first things announced…

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2021 Ransomware Trends

Ransomware is one of those things that will not go away. Cybercriminals continue to find ways to circumvent the best safeguards in place, and awareness and education are your strongest defense. Understanding and building defenses against ransomware is critical and support from your managed service provider can offer the resources and strategy to best protect…

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Microsoft Inspire 2020

Last month, Microsoft hosted their annual partner community conference, Microsoft Inspire, formerly known as the Microsoft Worldwide Partner Conference. Since 2003, this has been an in-person event, drawing thousands of partners from around the world to various North American cities. While the 2020 version was held virtually due to the COVID-19 pandemic, it was offered to partners for free and was a great opportunity to learn about the company’s roadmap and product innovations and share best…

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What is SOC and Why Should You Care?

What is SOC? SOC (System and Organization Controls) is a suite of reports produced by an audit of an organization’s internal controls. These controls are the mechanisms, rules and procedures which ensure the integrity of a company’s financial information, reliable financial reporting, and legal and regulatory compliance.  Audits are conducted by Certified Public Accountants (CPAs)…

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Office 365 Phone System: Working Remotely with Microsoft Teams

When the COVID-19 pandemic sent millions of people home from work, businesses were forced to shut down and phone calls for sales and service went unanswered. However, organizations with foresight already had a tool at their disposal which allowed employees to answer phones from anywhere, anytime and were able to effectively keep operations up and…

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Microsoft Ignite 2019 Conference Highlights

Earlier this month, November 4-9th, Microsoft held their annual Ignite conference in Orlando, Florida. During Ignite, tech leaders come together to discuss all things Microsoft. It is also an opportunity for the public to learn about strategic direction and new features from Microsoft. As you can imagine, there were quite a few announcements at this…

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Two-Factor Authentication as Additional Security

What is two-factor authentication? To understand two-factor authentication, you will need to know what single-factor authentication is.  Single-factor authentication is a common login where you have to enter your username and one password.  In this single-factor authentication model, anyone who can obtain your username and password, can get access to your account.   Two-factor authentication,…

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8 Things You Need to Know About Technology Alerts

Do you have technology alerts set up for your company? Even having basic monitoring and alerting systems can save your company time and money by notifying you before a problem gets too big.  Being prepared can mean the difference between a small, fixable issue and a catastrophic event that could lead to downtime and money…

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