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About the Author

Firas Alnemer Firas was raised in Clarksburg, OH and is married with 3 kids, 2 cats and a dog. He came to us with e-commerce, custom development experience in school and an interest in computer technology. In his free time Firas enjoys playing games - both video and board games - with friends and family, traveling, food and cooking new meals.

Office 365 Phone System: Working Remotely with Microsoft Teams

When the COVID-19 pandemic sent millions of people home from work, businesses were forced to shut down and phone calls for sales and service went unanswered. However, organizations with foresight already had a tool at their disposal which allowed employees to answer phones from anywhere, anytime and were able to effectively keep operations up and…



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Microsoft Ignite 2019 Conference Highlights

Earlier this month, November 4-9th, Microsoft held their annual Ignite conference in Orlando, Florida. During Ignite, tech leaders come together to discuss all things Microsoft. It is also an opportunity for the public to learn about strategic direction and new features from Microsoft. As you can imagine, there were quite a few announcements at this…



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Two-Factor Authentication as Additional Security

What is two-factor authentication? To understand two-factor authentication, you will need to know what single-factor authentication is.  Single-factor authentication is a common login where you have to enter your username and one password.  In this single-factor authentication model, anyone who can obtain your username and password, can get access to your account.   Two-factor authentication,…



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8 Things You Need to Know About Technology Alerts

Do you have technology alerts set up for your company? Even having basic monitoring and alerting systems can save your company time and money by notifying you before a problem gets too big.  Being prepared can mean the difference between a small, fixable issue and a catastrophic event that could lead to downtime and money…



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